You can pay your charges and fines in the library or online.
You can pay at the Service Desk on level 1 or at the self-service kiosks on level 1 and 2. Please bring your student card, login credentials and a debit/credit card to pay your balance. The Library is cashless and will only accept card payments.
Alternatively, you can pay online via the e-store. You will need to manually input your charges and fines into the 'Amount (£)' section, which is auto-set to £1. Payments made via the eStore will not be credited to your account immediately. We aim to process online payments by the end of the next working day, so you will need to allow longer for your account to be updated over the weekend and during Bank Holidays / University closed periods.
We only charge fines for items we've not been able to automatically renew, which then become overdue if they've not been returned. This helps everyone get access to books.
|
Type of loan |
Fine per day |
Maximum fine amount |
|---|---|---|
|
Standard loans and School Experience items |
7 days penalty-free, |
up to £20.00 per item |
|
Inter-library loans |
£3.00 per day |
up to £50.00 per item |
|
Laptops |
£1.00 per hour |
up to £50.00 per item |
We send an email on the day your item is due back if it has not renewed. We also send 2 further emails reminding you to bring the item back within 7 days in order to avoid fines. If you don’t receive it, you are still responsible for returning items on time and for any fines.
Get in touch with us to discuss your overdues, fines and other charges if you are finding it difficult to get into the library to return your books or you are in financial difficulty.
We send you reminders about overdues to your Newman email address. If you still haven’t returned your overdue items within 5 weeks, we will contact you by phone and post.
Our last resort is to refer you to a debt collection agency.
We will charge replacement item fee of £40 plus a £5 processing charge when either:
whichever occurs first.
If you wish, you can buy your own replacement copy and bring it to the Library. The replacement must be: in good condition, not marked or highlighted and of the same edition - or newer - as the lost item. If you are in any doubt as to the suitability of a replacement, we recommend that you check with the Library before you spend any money.
When you bring a replacement copy to the Library, we will waive the replacement fee, but you will still be charged the £5 processing charge.
We will waive the overdue fines on lost items once you have paid the replacement fee or we have received a suitable replacement copy.
If you return an item in a damaged condition, we will assess whether the damage caused during your loan of the item was avoidable and if the item is still usable.
If we decide that the damage was avoidable and the item is unusable, we will charge a replacement fee of £40 plus a £5 processing charge. As with the 'Lost' items procedure, you can choose to buy a suitable replacement yourself and bring it to the Library. If you do this, we will waive the replacement item fee, but you will still need to pay the £5 processing charge.
If you buy a replacement copy, it must be: in good condition, not marked or highlighted (regardless of the condition of the damaged item when you first borrowed it) and of the same edition - or newer - as the damaged item. If you are in any doubt as to the suitability of a replacement, we recommend that you check with the Library before you spend any money.
Library staff are very experienced at understanding the expected life and wear of books and we will use our discretion fairly before we apply any charges for replacement of damaged items.
We no longer charge for inter-library loan requests, or renewals of inter-library loans. However, you will be charged fines if you are late returning inter-library loans at a rate of £3.00 per item per day.
Charges for losing or damaging inter-library loans can be substantially higher than our charges and are at the discretion of the library that lent us the item.
Please read our inter-library loans pages for more details.
Our standard charge for postal loans is £7.50 for up to 4 items. This is to cover postage and packing costs of us sending the books to you. It does not cover the cost of returning the books, which will remain your responsibility.
Please read our Postal Loans terms and conditions for more details.
