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Are e-books and online journal articles accessible?

According to the Equality Act 2010, all public sector organisations, including Universities, must make their websites and all their online content accessible to the standard of the "Web Contact Accessibility Guidelines 2.0 AA".

For Birmingham Newman Library, this means our website and all of the systems and content that you, our members, can use must be accessible to this standard. This includes Library Search, databases, e-book and e-journal content providers that we subscribe to.

The Birmingham Newman Library website has an accessibility statement, which will tell you what steps we have taken to make sure we are complying with the Law. Our external content providers for our databases, e-book and e-journal subscriptions will also have an accessibility statement.

We choose our external content providers very carefully to ensure that they meet the legal standard. However, there are many different ways that content can be displayed and access that will meet the standard, and different organisations will favour different methods.

Can I get help finding the accessible features on an external website?

The following videos will tell you about the main accessibilty features of ProQuest Ebook Central and VLeBooks, which are our two main providers of e-books.

Birmingham Newman Library subscribes to online content from a large number of organisations. However, we are a very small team and it would be difficult to produce videos that will cover every platform that we use. For other providers, we recommend using the 'Help' facility that they provide, which should contain information on their accessible features.

What should I do if I have an issue with accessing online content?

We hope that you won't encounter any issues with our website, or with any external content we give you access to. However, if this does happen, then in both instances, you should contact us.

If it is the Birmingham Newman University Library website that is causing problems, then please use our website feedback and error reporting form. For issues with content on external sites (i.e. not with '' in its address), please contact us by email, explaining the issue in as much detail as you can.

Last reviewed: 17 November 2023

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